In this day and age, online reputation management is something that is relevant to every business in every industry. With online activity becoming more and more transparent, it is imperative that businesses are actively managing and analysing their online reputations.
However, do not be fooled – if your business does fall prey to negative online reviews, an online crisis or even a social media backlash, there is little you can do to prevent it! The key to remember about online reputation management is that it isn’t about stopping a crisis or negative reviews from happening, but it is about preventing the affect they have on your business. This blog will talk you [...]